Shopping from Chinese platforms like Taobao or 1688 can be risky without proper quality control. Superbuy’s QC service acts as your safety net, ensuring you receive exactly what you ordered. Here’s how their inspection process protects your purchases.

Why Quality Checks Matter for Reverse Shopping

Over 30% of cross-border shoppers report receiving incorrect or defective items. Superbuy’s pre-shipment verification solves this by comparing your order against seller descriptions and photos. Their agents flag discrepancies in sizing, colors, materials, and functionality before items leave China.

The 5-Point QC Process Explained

1. Package Inspection - Unboxing recorded on video to verify outer condition

2. Item Authentication - Logo stitching, serial numbers, and material tags checked

3. Function Testing - Electronics powered on, zippers tested, moving parts examined

4. Measurement Verification - Precise sizing compared to product charts

5. Defect Detection - Magnifying tools used to spot flaws invisible in product photos

How to Request Enhanced QC Services

Premium members can specify:

- Additional camera angles (inside seams, sole treads for shoes)

- Weight measurements for density verification

- UV light checks for counterfeit prevention

Simply add "Detailed QC" in your order notes for a small fee.

When QC Reveals Problems

Superbuy’s team mediates with sellers for:

- Partial refunds for minor defects

- Free returns for major discrepancies

- Exchange arrangements when available

Their dispute success rate exceeds 92%, significantly higher than DIY negotiations.

Pro Tips for QC Success

- Always purchase the "Detailed Photos" add-on (¥3-8 per item)

- Request video documentation for high-value purchases

- Compare QC reports against seller’s original product page

- Use Superbuy’s storage period to review reports thoroughly

By leveraging these QC safeguards, international shoppers reduce return shipping costs (often exceeding original item value) and avoid the frustration of receiving substandard goods. Superbuy transforms risky cross-border purchases into confident transactions.